Services and after-sales support

Highly qualified technicians, a fast response, fewer breakdowns in relation to the total number of problems. Effegibi’s long experience in the design and manufacture of saunas and Turkish baths is also reflected in the quality of our after-sales service.

A speedy response whenever any problems or faults arise.

Effegibi guarantees to respond within 24 hours to customers reporting any problems to us because, in after-sales service too, our priority as a company is customer satisfaction.

Our specialist help centres located all over Italy and overseas deliver total reliability.

At Effe we personally select all our maintenance technicians, working in Italy and elsewhere, who are trained and updated directly by the company in order to ensure they are kept fully informed about our latest innovations. This is because only reliable specialist technicians are allowed to work on Effe products, keeping them safe in expert hands and guaranteeing them a long life.

Most problems can be solved by telephone.

Our highly-skilled workforce and the superior quality of all Effe products means almost all assistance can be delivered by telephone. Often all that is needed to solve a problem is a guided reading of the intuitive control panel fitted to all our products and specially designed to display any faults clearly.


All the products designed by Effe are covered by a warranty that protects the customer against any manufacturing defects. The warranty can be activated by emailing or by registering the product on the website: Warranty Activation.


With the new My Effe app, you can contact the service centre in three easy steps. The app supports six different profiles (private customer, hospitality, retailer, agent, installer and architect) and, according to your profile, you are given the relevant contact details so you receive personalised help for your specific needs.


If you need assistance, please contact us by filling in the form below. Our technicians will be in touch with you.

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